About Hendal Healthcare
Supporting Independence. Enriching Lives.
At Hendal Healthcare, we believe that growing older should never mean losing independence, dignity or the opportunity to enjoy life. Our purpose is simple: to provide compassionate, person-centred support that enables older adults to remain safe, comfortable and connected within the familiarity of their own home.
We understand that inviting someone into your home – or the home of someone you love – is a deeply personal decision. That’s why we take the time to build genuine relationships based on trust, respect and understanding.
As a nurse-led organisation, we combine professional knowledge with a compassionate, human approach to deliver personalised non-regulated support services that place the individual at the heart of everything we do.
Whether someone requires companionship, live-in support, respite support or assistance with everyday living, our focus is always on helping them maintain their independence, wellbeing and quality of life.
Our Story
Hendal Healthcare was founded by Miranda, an experienced Registered Mental Health Nurse with a specialist background in dementia care, memory services and community mental health.
Throughout her career, Miranda has worked closely with older adults and their families, witnessing first-hand the challenges many people face when trying to find compassionate, reliable support that allows them to remain in their own homes.
She recognised that many families were looking for more than practical assistance—they wanted reassurance, continuity, understanding and someone who genuinely cared about their loved one’s wellbeing.
Inspired by this need, Hendal Healthcare was established to provide personalised, clinically informed support that promotes dignity, independence and meaningful living.
Today, those same values continue to shape every aspect of our service.
What Makes Us Different?
Many organisations provide support.
At Hendal Healthcare, we believe exceptional support begins with understanding the person behind the circumstances.
Our nurse-led leadership gives us valuable insight into the emotional, cognitive and practical challenges that older adults and their families may experience. While our current services are non-regulated, this professional knowledge helps us provide thoughtful, person-centred support that is responsive, compassionate and tailored to each individual.
We don’t believe in one-size-fits-all solutions.
Instead, we take time to understand each person’s lifestyle, routines, interests and preferences so that our support feels natural, familiar and genuinely helpful.
Our Mission
We are committed to supporting not only the individual but also the families who place their trust in us.
Our Vision
As Hendal Healthcare grows, our vision includes achieving Care Quality Commission (CQC) registration, enabling us to expand our services while continuing to uphold the highest standards of quality, integrity and person-centred support.
Our Commitment
“What is in the best interests of the person we are supporting?”
This principle guides our approach every day and reflects our commitment to providing thoughtful, respectful and personalised support that enhances quality of life.
Our Values
Everything we do is guided by five core values that shape every interaction, every decision and every relationship.
Compassion
We treat every individual with kindness, empathy and genuine understanding.
Dignity
We respect each person’s choices, privacy and independence, recognising the value and uniqueness of every individual.
Respect
We listen carefully, communicate openly and build relationships based on trust and mutual respect.
Integrity
We are honest, transparent and accountable in everything we do, ensuring families can have confidence in our service.
Excellence
We continually strive to provide high-quality support through professionalism, learning and continuous improvement.
Our Current Services
Hendal Healthcare currently provides non-regulated support services designed to promote wellbeing, independence and everyday living.
Our services include:
- Live-in support
- Dementia support
- Companionship
- Respite support
- Hospital discharge support
- Overnight support
- Shopping and errands
- Meal preparation
- Domestic assistance
- Family support and care navigation
Speak to Our Team
Whether you’re planning ahead or need support for yourself or a loved one, we’re here to listen.
We’d be delighted to discuss your circumstances, answer your questions and explain how Hendal Healthcare can support you.